How to reach us.

Use support@chika.chat for login trouble, onboarding issues, profile problems, room or match issues, and general technical help.

If you are reporting abuse or a serious safety concern, include usernames, timestamps, room names if relevant, and a short description of what happened so the team can investigate quickly. If you can, use the in-app report tool first, then follow up here with extra context.

For coin purchases, subscription questions, or checkout issues, contact support@chika.chat and include the email on the account plus the date of the charge.